Shipping policy

Shipping Policy

Last updated: October 1, 2026

This Shipping Policy applies to orders placed through refri4ne.shop, operated by M & H 10 LLC.

Shipping Destinations

We ship only to destinations and by shipping methods available at checkout.

Refrigerants are regulated pressurized products. Shipping may be unavailable to P.O. boxes, APO/FPO addresses, Alaska, Hawaii, U.S. territories, or other restricted destinations. Air and expedited shipping may also be unavailable.

If we cannot safely or legally ship an order to the address provided, we will cancel the affected item and refund the amount paid.

Order Processing

Orders may require purchaser certification or business-document verification before fulfillment. Processing begins after payment and any required documentation have been approved.

Processing and delivery estimates are not guaranteed. Delays may occur because of certification review, carrier restrictions, weather, address issues, inventory availability, or regulated-material handling requirements.

Shipping Charges

Available shipping methods and applicable charges are displayed at checkout before payment. Additional charges may apply when regulated-material handling or special delivery service is required.

Address Accuracy

Customers are responsible for entering a complete and accurate delivery address.

Email contact@refri4ne.shop immediately if an address correction is required. We cannot guarantee changes after an order enters fulfillment. Additional carrier charges caused by an incorrect or incomplete address may be the customer’s responsibility.

Delivery

An adult signature may be required. Tracking information will be provided when available.

A shipment marked “delivered” by the carrier does not automatically qualify for a refund. Customers should first check the delivery location, household members, property staff, and the carrier.

Damaged or Leaking Shipments

Inspect the package before opening it.

If a package appears damaged, punctured, leaking, or unsafe:

  • Do not use the cylinder.

  • Do not return-ship it without written instructions.

  • Keep people away from the package and follow the carrier’s safety guidance.

  • If safe, photograph the cylinder, outer packaging, shipping label, and visible damage.

  • Keep all packaging.

  • Contact contact@refri4ne.shop within 48 hours of delivery.

We will review the documentation and provide appropriate instructions.

Lost or Delayed Shipments

If tracking shows no movement or a delivered package cannot be located, contact contact@refri4ne.shop with your order number.

We will review the shipment with the carrier. Carrier investigations and claims may require additional processing time.

Order Restrictions

We reserve the right to hold, limit, or cancel an order when:

  • Required certification or purchaser documentation cannot be verified.

  • The destination or shipping method is restricted.

  • The product cannot be transported safely or legally.

  • The order contains incorrect information.

  • Fraud or unauthorized payment is suspected.

A canceled paid order will be refunded to the original payment method.

Contact

For shipping questions, contact:

M & H 10 LLC
Email: contact@refri4ne.shop
1282 NE 183rd St
North Miami Beach, FL 33179
United States